McKenny's Furniture is a long-standing local business in O'Neill, Nebraska with deep roots in the community. They've got loyal customers, quality products, and a showroom full of furniture that actually makes you want to sit down and stay a while. Like a lot of small retailers, their online presence wasn't doing their brick-and-mortar store justice.
The Challenge
Abandoned Google Business Profile and Facebook page with no activity for a while
Lack of communication to existing customers about when new inventory arrived
No recognizable brand style
Declining foot traffic into store
The Solution
We kept it simple, local, and true to who McKenny's Furniture is — while leveling up the visuals and running targeted ads on Facebook and Instagram:
Official Brand & Style
- Created a simple logo
- Defined a consistent color palette, typefaces, and photo editing style
- Built a custom GPT to help create content aligning with brand voice/tone
.png)
Refreshed Google Business Profile & Facebook Content
- Refreshed Google Business Profile listing with updated photos, hours, and services
- Crafted and maintained scheduled Facebook content to maintain consistent visibility online
- Photographed inventory in-store for social media use

Local Meta Ads
- Designed short, punchy ad campaigns promoting home furniture and shopping local
- Targeted local zip codes and interest-based audiences (furniture shoppers, new homeowners, etc.)
- Drove phone calls and in-store visits

The Results
McKenny's Furniture now feels more like a trusted local brand online — and they're getting more phone calls (and feet in the door) to match.
+5.5% Facebook follower growth over 5 months
+195.7% Facebook engagement over 5 months
2 direct phone calls from prospective customers within the first week of live Meta Ads ($9.59 cost per lead)
Community members sharing social media posts, driving organic reach
Found online through search/Maps
Make Online Feel Like In-Store
For a local business like McKenny's, success is about being easy to find, recognize, and trust. We took the in-store experience customers love and built it online: a warm welcome that leads straight to the showroom.
Leave a Comment